1. Scope of Policy
This policy applies exclusively to digital or online courses, programs, and certifications offered by VIDX. It does not cover physical products, services outside of digital learning, or any part of the enrollment not listed herein.
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2. Cooling-Off / Trial Window
- Learners may request a full refund within 3 days (72 hours) from the date of enrollment, provided no significant course content has been accessed or consumed.
- Access to materials, live sessions, or assignments beyond preview content will void eligibility for this refund.
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3. Refund Conditions
At VIDX, we follow a strict No Refund Policy for all our courses, workshops, and training programs. By enrolling in our programs, students acknowledge and agree to the following:
No Refunds on Fees Paid:
All course fees paid are non-refundable and non-transferable, under any circumstances.
Commitment to Learning:
Once enrollment is confirmed and access to course materials, sessions, or resources is provided, the full fee remains payable irrespective of course completion, participation, or discontinuation.
Students are encouraged to clarify all doubts regarding the course before enrolling.
Quality Assurance:
While refunds are not provided, our institute ensures the highest quality training, mentorship, and resources to deliver maximum value for every student.
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4. Non-Refundable Circumstances
No refunds will be issued under the following conditions:
- If the learner has completed more than 10% of the course or accessed live sessions, recorded lectures, or assignments beyond previews.
- For withdrawals after 6 days from the date of enrollment.
- For change-of-mind decisions, scheduling conflicts, technical issues on the user’s side, or dissatisfaction with content after significant consumption.
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5. Refund Process & Timeline
- Submit refund requests via email to growwithvidx@gmail.com within applicable timeframes.
- Include:
Enrollment details (name, email, course enrolled, date of enrollment)
Reason for refund
Proof of minimal usage (e.g., screenshot of completed modules, if required) - Refunds (if approved) will be processed via the original payment method within 7–14 business days after approval.
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6. Modifications & Policy Changes
VIDX reserves the right to update this policy at any time. The most recent version will always be accessible on our official website. Any changes will be effective only for enrollments after the update date.
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